Senior Front Desk Receptionist

Bay Gate Indonesia · 📍 Palembang · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 11.000.000 per month
Bay Gate Indonesia is seeking a highly skilled and professional Senior Front Desk Receptionist to join our team in Palembang. As a Senior Front Desk Receptionist, you will be the first point of contact for our guests and play a crucial role in ensuring their satisfaction and comfort during their stay. We offer a competitive salary and a dynamic work environment.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and welcoming atmosphere.,Handle guest inquiries, reservations, and check-ins/check-outs efficiently and accurately.,Coordinate with various departments to ensure smooth guest services and resolve any issues promptly.,Maintain a clean and organized front desk area, including reception and waiting areas.,Monitor and manage guest house inventory, including keys, housekeeping schedules, and guest amenities.,Provide excellent customer service and ensure guest satisfaction by addressing their needs and concerns.,Assist in training and mentoring junior front desk staff to ensure high service standards.,Maintain accurate and up-to-date guest records and reports.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Business Administration, or a related field.,Minimum of 3 years of experience in front desk receptionist roles in the hospitality industry.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using computer systems and relevant software.,Familiarity with local regulations and procedures in the hospitality industry.,Ability to work well under pressure and meet tight deadlines.,Fluent in both Indonesian and English languages.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingOrganizationMultitaskingComputer proficiency
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