Spanish-English Bilingual Reservations & Guest Services Agent (Bali, Indonesia)

Antasis ยท ๐Ÿ“ Bali, Indonesia ยท Diposting 2026-10-09
FULL_TIMEโญ TERVERIFIKASI
IDR 6000000 - 9000000
Antasis is seeking a Spanish-English bilingual Reservations & Guest Services Agent to join our team in Bali, Indonesia. This is a full-time position offering a competitive salary and benefits package. The ideal candidate will be responsible for managing reservations, providing excellent guest services, and ensuring a positive guest experience. If you are fluent in both Spanish and English, have excellent communication skills, and are passionate about hospitality, we would love to hear from you.

๐Ÿ“‹ Tanggung Jawab Pekerjaan

Handle and manage guest reservations and bookings,Provide exceptional guest services and ensure a positive guest experience,Communicate effectively with guests in both Spanish and English,Assist with check-in and check-out procedures,Handle guest inquiries and concerns promptly and professionally,Maintain accurate and up-to-date guest records,Collaborate with other departments to ensure smooth operations,Uphold Antasis's values and standards of hospitality

๐ŸŽ“ Kualifikasi & Syarat

Fluency in both Spanish and English, both written and spoken,Previous experience in hospitality, tourism, or a related field is preferred,Excellent communication and interpersonal skills,Ability to work well under pressure and meet deadlines,Strong organizational and problem-solving skills,Proficiency in using computer systems and software,Ability to work both independently and as part of a team,Passion for providing excellent customer service

๐Ÿ› ๏ธ Keahlian

Bilingual communication skillsHospitality and customer service experienceReservation management skillsProblem-solving and organizational skillsComputer proficiencyTeamwork and collaboration skillsPassion for providing excellent service
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