IT Support Unit Head - Hospital Technology Leadership Role

Eka Hospital is seeking a dynamic IT Support Unit Head to lead our technology initiatives in Depok, Jawa Barat. In this critical role, you will plan, manage, develop, and oversee all Information Technology services to ensure seamless hospital operations. Join us and be part of a team that is transforming healthcare technology in Indonesia.

As the IT Support Unit Head, you will work closely with the hospital's leadership team to implement and maintain cutting-edge IT solutions, including Electronic Health Records (EHR) systems, telemedicine platforms, and cybersecurity measures. You will also supervise a team of IT professionals, providing guidance and mentorship to ensure the highest standards of service delivery.

This is an exciting opportunity to shape the future of healthcare technology in Depok. If you are passionate about IT and healthcare, and are ready to take on this leadership challenge, we want to hear from you.

📋 Tanggung Jawab Pekerjaan

• Plan, manage, and oversee all Information Technology services to ensure seamless hospital operations.
• Implement and maintain cutting-edge IT solutions, including Electronic Health Records (EHR) systems, telemedicine platforms, and cybersecurity measures.
• Supervise a team of IT professionals, providing guidance and mentorship to ensure the highest standards of service delivery.
• Collaborate with hospital leadership to develop and execute IT strategies that align with the hospital's mission and goals.
• Ensure compliance with industry regulations and standards, such as HIPAA and ISO 27001.
• Monitor and evaluate IT performance metrics, identifying areas for improvement and implementing corrective actions.
• Stay up-to-date with emerging technologies and trends in the healthcare IT industry.
• Foster a culture of innovation and continuous improvement within the IT department.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 8 years of experience in IT support and management, with a proven track record in healthcare IT.
• Certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+, or Cisco CCNA are a plus.
• Strong understanding of healthcare IT systems, including EHR, telemedicine, and cybersecurity.
• Excellent leadership and communication skills, with the ability to inspire and motivate a team.
• Proven ability to manage multiple projects simultaneously and meet tight deadlines.
• Strong problem-solving skills and a proactive approach to IT service delivery.
• Familiarity with ITIL framework and experience with IT service management tools such as ServiceNow is a plus.

🛠️ Keahlian

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